resume

Platform engineering, reliability, and automation.

At Just Eat Takeaway.com, I build AWS and Kubernetes tooling, lead production investigations, and turn findings into safer workflows and migration decisions.

Lian Zhen Yang

Platform Engineer

Enschede, Netherlands

Experience

Just Eat Takeaway.com logo

Just Eat Takeaway.com

Enschede, Netherlands

Platform Engineer

September 2024 - Present

  • Built and operationalized a Go service that traces AWS network paths across VPC route tables, Transit Gateways, Cloud WAN, and accounts, reducing typical 30–60-minute manual investigations to minutes.

  • Led root-cause analysis of a production EKS CPU-saturation incident, tracing the interaction between workload rightsizing, Kubernetes requests, HPA behavior, and .NET thread-pool exhaustion. Worked with the vendor and designed a reusable rightsizing policy for latency-sensitive workloads.

  • Implemented Kyverno Chainsaw end-to-end tests for a shared Helm application chart used to deploy into EKS, running on every PR and gating chart publication. Validated upgrades, canary progression, HTTP connectivity, workload health, and rollback across prior patch, minor, and major versions, catching multiple regressions before release, including selector-label changes that could break API endpoints.

  • Investigated Karpenter consolidation and node churn across production EKS clusters, turning findings on disruption blockers, pod disruption budgets, topology spread, disruption windows, and instance selection into tracked platform improvements.

  • Automated Kubernetes quota risk analysis across 200+ namespaces and six environments, warning 45+ teams about quotas that could block HPA scaling before a peak-traffic change freeze.

  • Built a repeatable disaster-recovery dependency discovery workflow using C4/Structurizr modeling, repository analysis, and AWS cost data across 200+ components. Reused the tooling to map six applications in less than a day.

  • Evaluated EKS Auto Mode for 10+ clusters and 1,000+ workloads. Validated networking and load-balancer migration paths, identified EBS migration and controller-coexistence blockers plus a 10–12% compute-cost increase, and recommended a no-go based on reliability, effort, and cost.

  • Extended Backstage with custom TypeScript actions to automate EKS workload onboarding, service metadata updates, traceability, and documentation.

  • Hardened progressive delivery by improving Argo Rollouts observability, fixing Helm rollback edge cases, and validating KEDA autoscaling behavior to support safer releases and clearer operational signals.

  • Automated migration of all in-use gp2 EBS-backed Kubernetes storage to gp3, including scale-down, persistent-volume recreation, and recovery flows. Completed the migration with minimal downtime and zero data loss, then prevented new workloads from using gp2.

  • Built Python checks to validate ingress hosts and ACM certificates in Helmfile/Terragrunt workflows, preventing broken TLS and load-balancer reconciliation issues before deployment.

  • Reduced non-actionable PagerDuty alerts and investigated Prometheus, Alertmanager, and Datadog failure modes to improve on-call signal quality and platform operability.

  • Contributed to platform security and governance through Kubernetes RBAC access-model proposals, EKS risk assessments, and DNS validation improvements.

BASF Forward AM logo

BASF Forward AM

Emmen, Netherlands

Sales Operations Manager

June 2023 - September 2024

  • Drastically increased CRM hygiene, as well as internal sales and business lines alignment by implementing an operating cadence with structured agendas and Tableau dashboards in Salesforce.

  • Reduced sales budget planning time to 3 workshop days by designing a budgeting process involving four phases: (1) Top-down business plan, (2) bottom-up forecasting, (3) initiative suggestions, (4) shortlisting of initiatives.

  • Achieved 90% reduction in finance team reporting labor by developing a Power BI model for margin deviation analysis automation.

  • Enhanced Tableau Cloud efficiency by increasing flow refresh frequency from daily to hourly using a Python script with Selenium, saving €20,000 annually on data management licenses.

  • Established a single point of truth in company data by consolidating 1400+ SKUs and 1000+ revenue accounts, enhancing global data governance.

  • Enabled hourly-refreshed monitoring of Lead Generation through to Customer Success by building 'North-Star' company-wide dashboards in Tableau, integrated in Salesforce.

  • Implemented a Salesforce CRM module in Apex and JavaScript for real-time sales forecasts, significantly reducing manual Excel tracking.

  • Designed and Implemented a Sales Target Allocation system allowing sales reps and directors to accurately track performance and bonuses.

Process Engineer and Data Analyst Trainee

December 2022 - June 2023

  • Massively reduced (96%) manual labor of data processing, saving €30,000+ per year by developing a Python ETL pipeline and daily Production KPIs app (visualized in Plotly/Power BI).

  • Boosted production to 60,000 kg/year with an OEE increase from 35% to 75%, saving €15,000+ by improving equipment efficiency.

  • Redesigned KPI reporting pipeline for diverse business processes, automating data collection and analysis.

  • Enabled automatic generation of Packaging Label for 600+ products by building a master product database in Excel.

Eurofins GSC Services logo

Eurofins GSC Services

Brussels, Belgium

Permanent Improvement Programme Intern

February 2022 - December 2022

  • Increased profitability for a cluster of UK laboratories via a customer profitability model developed in Excel.

  • Developed a project tracker for 350+ projects, visualized in Power BI.

  • Translated data into actionable insights for margin and productivity enhancement.

  • Assisted in annual operational budgeting for multiple labs.

University of Groningen logo

University of Groningen

Groningen, Netherlands

Head Mentor/Teaching Assistant

September 2020 - June 2022

  • Mentored 12 bachelor students, offering academic and technical guidance.

  • Conducted regular chemistry lessons and supervised lab courses.

Student Lab Assistant

January 2020 - February 2020

  • Assisted 120+ students in chemical sample analysis using NMR.

  • Provided expert insights on over 700 NMR samples.

Kroton Volleyball Association logo

Kroton Volleyball Association

Groningen, Netherlands

Treasurer for Beach Committee

January 2021 - August 2022

  • Managed an annual budget exceeding €8000 for the Kroton Beach Volleyball Tournament.

  • Oversaw financial record-keeping, ensuring transparency in cash flows.

Education

  • M.Sc. in Chemical Engineering

    University of Groningen

    September 2020 - August 2022

    Majored in Advanced Process Engineering with a thesis in numerical modeling of homogeneous catalytic reactions in fractals. Specialization: Advanced Process Engineering

  • B.Sc. in Chemical Engineering

    University of Groningen

    September 2017 - August 2020

    Participated in Honours Programme. (Bachelor’s (Honours) in Chemical Engineering)

  • Summer School for Honours Programme

    University of Groningen

    July 2019 - August 2019

    Summer School for Honours Programme in Barcelona, investigating the social impact of superblocks (Superilles) in Barcelona.

Languages

  • EnglishNative Speaker
  • ChineseNative Speaker
  • MalayNative Speaker
  • CantoneseProfessional Speaker
  • DutchA2 level (Passed Inburgeringsexamen)

skills

Capability groups.

Production reliability, AWS infrastructure, resilience, developer platforms, and deployment guardrails.

Production Reliability

Root-cause analysis across workload sizing, autoscaling, and runtime behavior; Karpenter consolidation and disruption analysis.

EKSKubernetesHPAKarpenterDatadogPrometheus

AWS Networking & Infrastructure

Network path tracing across accounts, infrastructure automation, and validation of ingress hosts and certificates before deployment.

GoVPCTransit GatewayCloud WANTerraformTerragruntACM

Resilience & Migration

Repeatable dependency discovery, automated storage migration, and compute evaluations grounded in reliability, effort, and cost.

C4StructurizrAWS Cost AnalysisEBSEKS Auto Mode

Developer Platforms

Backstage workflows that automate EKS onboarding, service metadata, traceability, and documentation.

BackstageTypeScriptGoPythonReactNext.js

Deployment Guardrails

End-to-end Helm chart release gates, upgrade and rollback validation, pre-deployment checks, and clearer rollout signals.

HelmKyverno ChainsawHelmfileTerragruntArgo RolloutsKEDAACM